Refund and Returns Policy

☽ Refund & Returns Policy ☾

✦ Last Updated: June 2026 ✦

At Blingora, we strive to provide authentic astrology products, gemstones, rings, bracelets, earrings, crystals, pyrite stones, and spiritual accessories of the highest quality. Customer satisfaction is important to us, and we have established the following Refund & Returns Policy to ensure a transparent shopping experience.

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Returns Eligibility

You may request a return within 7 days of receiving your order if:

  • Returns are accepted within 7 days of receiving the order.  The returned products must be unused and in good condition to be eligible for a refund or exchange.
  • If you are opting for Store Credit, it will incur a reverse logistic fee of ₹99 from the product amount, you will get this credit within 48 hours of reverse pickup.
  • If you are opting for a Money Refund to the Original payment method, it will incur a reverse logistic fee of ₹200. The refund will be processed upon receipt and verification of the returned shipment.
  • Shipping charges are non-refundable.
  • Products must be returned in the same condition as shipped; poor condition or damage voids the refund.
  • All freebies received must be returned with the product of which the return is initiated. Failure to do so will result in the deduction of the respective amount from the refund issued for the returned product
  • The return and exchange process will be applicable only once for the original order.
  • Partially Paid Orders Are Non-Refundable.
  • You received the wrong item.
  • The product is significantly different from what was described on our website.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Include original packaging, certificates (if applicable), and accessories.
  • Be accompanied by proof of purchase.
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DEFECTIVE/WRONG/MISSING PRODUCT:

  • Defective products are accepted within 7 days of receiving the order.
  • In the case of defective, wrong, or missing products, a gift card or replacement shipment is provided, not a refund.
  • An unboxing video is mandatory for claims regarding missing/defect/wrong products; queries without unboxing video will not be considered.
  • Please get in touch with us, if you experience any defect issues.
  • We have developed a very easy to use self-serve portal to ensure smooth and quick exchanges and returns. click here to get started!
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Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 7–10 business days.
  • The amount will be credited to the original payment method used during purchase.
  • Shipping charges are non-refundable unless the return is due to our error.
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Replacement Policy

If you receive a damaged, defective, or incorrect product, we will offer:

  • A replacement product, subject to availability, or
  • A full refund if replacement is not possible.
  • Due to import/export challenges in getting the product back, we do not accept returns.
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Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.
  • We recommend using a trackable shipping service for returns.
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Cancellation Policy

  • Orders may be cancelled within 24 hours of placement if they have not yet been processed or shipped.
  • Once an order has been shipped, it cannot be cancelled.
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★ For International Orders:

Please Note: If there are any custom duty applicable on the order then it needs to be paid by the customers

EXCHANGES POLICY:

  • Size exchanges are allowed within 7 days of receiving the order, provided it is unused and in good condition.
  • Due to import/export challenges in getting the product back, you can keep the product originally received.
  • We will ship the new product in your preferred size for $14.99, including shipping.
  • Exchange orders are dispatched upon verification.
  • The exchange process will be applicable only once for the original order.

DEFECTIVE/WRONG/MISSING PRODUCT:

  • Defective products are accepted within 7 days of receiving the order.
  • In the case of defective, wrong, or missing products, a gift card or replacement shipment is provided, not a refund.
  • An unboxing video is mandatory for claims regarding missing/defect/wrong products; queries without unboxing video will not be considered.

☽ Contact Us ☾

For return, refund, or replacement requests, please contact us:

Blingora

📧 Email: blingoracrystal@gmail.com

🌐 Website: https://blingora.co.in/

Our customer support team will assist you as quickly as possible.

✦ Blingora — Authentic Astrology & Spiritual Accessories ✦